Whirlpool ED20TWXDN02 - Manual (Page 33)

TROUBLESHOOTING CUIDE
T
he water dispenser wiu not operate properly
Check if.. Then...
The freezer door is not closed completely. Push the door firmly shut. If it will not shut all the way,
see “The doors will not close completely,” on page 35.
The water tank has not filled. The water tank needs to be filled the first time it is
used. Depress the water dispenser bar with a large
container until you draw two or three quarts
(1.9 to 2.8 L) of water. Discard water. (Refer to page
19 for further instructions on filling the water tank.)
The water shut-off valve is not turned on or the
water line is not connected at the source. Check to be sure the water shut-off valve is turned on
and the water source is connected to the refrigerator.
Refer to pages 9-11 for directions.
The water shut-off valve is clogged or incorrectly
installed.
Refer to pages 9 and 10. Call the Consumer Assis­
tance Center at 1-800-253-1301 or a plumber.
There is a kink in the home water source iine. If you find or suspect a kink in the water line, call the
Consumer Assistance Center at 1-800-253-1301.
There is a water fiiter installed on the refrigerator.
This filter may be clogged or incorrectly installed. First, check the filter installation instructions to ensure
that the filter was installed correctly and is not clogged.
If installation or clogging is not a problem, call the
Consumer Assistance Center at 1-800-253-1301.
W
ater or
la is
leaking from the dispenser
Check if... Then...
The glass is not being held under the ice dispenser
long enough, causing the ice to spill.
Hold the container under the ice chute for two to three
seconds after releasing the dispenser lever. A small
amount of ice may dispense after the lever is released.
The glass is not being held under the water
dispenser long enough, causing water to drip. Hold the container under the water dispenser two to
three seconds after releasing the dispenser lever.
Water may continue to dispense during this time.
An ice cube is stuck in the chute and holding the
trap door open. Remove the cube.
T
he dispenser water is not cool enough
Check if... Then...
The refrigerator has been newly installed. Allow 24 hours for the tank to cool completely.
A large amount of water has been recently
dispensed. Allow 24 hours for the tank to cool completely.
No water has been recently dispensed. The first glass of water may not be cool. Discard the
first glass of water.
33