Canon W8200 User Manual

Page 136

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Troubleshooting

4

7-4

Problem 5: Printer is still warming up.

Solution:

Immediately after the printer is switched on, it cannot print because it
needs a several seconds to warm up. After switching on the printer, you
must wait for the Online lamp to light and remain on.

Cannot Install Windows Printer Driver

Problem 1: Incorrect CD-ROM mounted.

Solution:

Mount the User Software CD-ROM provided with the printer.

Problem 2: User Software CD-ROM is damaged.

Solution:

Call for service and request a new installer CD-ROM. You can also
download the driver from the Canon Home Page (http://www.canon.com/).

Problem 3: Windows operating system is unstable.

Solution:

If Windows displays a system error message such as “General Protection
Fault” or “Illegal Operation”, the computer system has become unstable.
Confirm the problem with the system and try to install again.

Problem 4: Installation does not complete successfully.

Solution:

Delete the Printer icon then try to install again. (

Æ Setup Guide)

Cannot Install Macintosh Driver

Problem 1: Incorrect CD-ROM mounted.

Solution:

Mount the User Software CD-ROM provided with the printer.

Problem 2: Provided User Software CD-ROM is damaged.

Solution:

Call for service and request a new installer CD-ROM. You can also
download the driver from the Canon Home Page (http://www.canon.com/).

System Does Not Recognize the Printer

Problem 1: Interface cable is disconnected.

Solution:

If the printer is connected via the USB or IEEE1394 port, check the cable
connections at the printer and the computer. (

Æ Setup Guide)

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