IC Realtime 1/2/4 Channel H.264 Network Video Server - Manual (Page 83)

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 Motion detection zone setup is not correct.
 Sensitivity is too low.
 For some versions, there is hardware limit.
12. Can not log in client-end or web.
There are following possibilities:
 For Windows 98 or Windows ME user, please update your system to Windows 2000
sp4. Or you can install client-end software of lower version. Please note right now, our
NVS is not compatible with Windows VISTA control.
 ActiveX control has been disabled.
 No dx8.1 or higher. Please upgrade display card driver.
 Network connection error.
 Network setup error.
 Password or user name is invalid.
 Client-end is not compatible with NVS program.
13. There is only mosaic no video when preview or playback video file remotely.
There are following possibilities:
 Network fluency is not good.
 Client-end resources are limit.
 There is multiple-cast group setup in NVS. This mode can result in mosaic. Usually we
do not recommend this mode.
 There is privacy mask or channel protection setup.
 Current user has no right to monitor.
 NVS local video output quality is not good.
14. Network connection is not stable.
There are following possibilities:
 Network is not stable.
 IP address conflict.
 MAC address conflict.
 PC or NVS network card is not good.
15. Burn error /USB back error.
There are following possibilities:
 Burner and NVS are in the same data cable.
 System uses too much CPU resources. Please stop record first and then begin backup.
 Data amount exceeds backup device capacity. It may result in burner error.
 Backup device is not compatible.
 Backup device is damaged.
16. Keyboard can not control NVS.
There are following possibilities:
 NVS serial port setup is not correct
 Address is not correct