Handling hold recalls, 17, Using directed hold, 17, Hold recalls – Vertical Communications 8024S User Manual

Page 25: Directed hold

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Hold Recalls

After a call has been on hold for the period of time (set by the installer of your
system), the system causes three quick hold recall tone bursts to sound at your
telephone and the flash rate of the line button becomes faster. If the call is on
exclusive hold, it will revert to manual hold after the hold recall period has expired.

·

If a held line is recalling, choose one of
the following:

1. SELECT

HOLD (interactive button) to place the

call on hold at your station and restart hold timer.

2. PRESS line button (with fluttering green light)

OR SELECT

ANS to retrieve the call.

Directed Hold

The installer can add a directed station hold feature to your telephone. With this
feature, you can place a call on hold at another telephone.

·

To place a call on hold at another telephone (directed hold),

1. While on line, PRESS

INTERCOM.

2. DIAL

*90

.

3. DIAL extension number of telephone to receive held call.

·

You can pick this call back up if you need to. To do this,

1. DIAL

*4

.

2. DIAL extension number of that telephone.

3. ANSWER call as desired OR PRESS

SPEAKER to hang up.

·

To pick up a call that was placed on hold at your telephone by
a user at another telephone,

1. PRESS

INTERCOM AND DIAL

#90

.

LCD Speakerphone Station User’s Guide

17

GCA70-281

Answering Calls

Recall L123

HOLD

ANS

A Recalling Held Line

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