Call trans ferring 32, Call trans ferring, 32, Screened transfers, 32 – Vertical Communications 8024S User Manual

Page 40: Call transferring, Screened call transfers

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Call Transferring

Screened Call Transfers

You can answer a call at your LCD speakerphone and transfer it to another
telephone. If you first identify the caller to the party receiving the transfer (giving
that user the opportunity to prepare for the call), you have made a screened transfer.

·

To screen and transfer a call to another
telephone in the system,

1. ANSWER call.

2. PRESS

TRNS/CONF (call is automatically placed

on hold).

3. DIAL extension number of telephone to receive

transfer, OR PRESS

DSS/BLF button for that

extension.

4. ANNOUNCE call when intercom party answers.

5. PRESS

SPEAKER to disconnect (if in speakerphone mode), OR

HANG UP.

The intercom party then has the call (if he or she answered the
screened transfer with the handset). If you announce the
transfer over the speaker, the intercom party’s telephone will
ring with the transferred call after you hang up.

·

If the intercom party is busy, take one of the
following steps (if made available at your
telephone by installer programming):

1. SELECT

RECON to reconnect the call to your station.

2. SELECT

SOHVA to interrupt the call and tell the

intercom party that a call awaits.

3. SELECT

MSG to leave a message-waiting indica-

tion at the called station.

4. SELECT

CAMP to camp-on to that station.

5. SELECT

OVER to override the busy signal and

join the call in progress.

32

LCD Speakerphone Station User’s Guide

Advanced Call Handling

GCA70-281

J Doe Is Busy

SOHVA

CAMP

NEXT

Unable to Transfer

Push T/C To CONF

SPKR To Transfer

Selecting a Transfer

J Doe Is Busy

RECON

OVER

MSG

More Transfer Options

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