4 advanced call handling 31, Waiting for a line (queuing) 31, Queuing for, 31 – Vertical Communications 8024S User Manual

Page 39: Queuing, line, 31, Advanced call handling, Waiting for a line (queuing)

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Advanced Call Handling

Waiting for a Line (Queuing)

If all the lines in a line group are busy, you can place your telephone in a queue to
await an idle line in the line group.

·

To queue for a line group,

1. PRESS

INTERCOM.

2. DIAL line group access code (9, 81, 82, 83).

3. HEAR busy tone.

4. DIAL

*8

and hang up.

5. When line group is free, your telephone sounds several short ring

bursts.

6. LIFT the handset, LISTEN for dial tone AND MAKE call.

·

To cancel line group queuing,

1. PRESS

INTERCOM, DIAL

#8

AND HANG UP.

·

To queue for a line that appears on your telephone,

1. PRESS

HOLD.

2. PRESS line button of busy line.

3. HEAR short tone.

4. When the line is free, your telephone sounds five short ring bursts

telling you that you can use your line.

5. LIFT handset to answer. If you no longer need the line, ignore the

ring burst.

LCD Speakerphone Station User’s Guide

31

GCA70-281

Advanced Call Handling

4

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