Microtel Series 1000EX - Manual (Page 46)

MICROTEL Series 1000EX Dialer
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Alarm Acknowledgment
When the Series 1000EX calls you, you may wish to respond to the call differently
depending on what type of alarm has occurred, who is on duty, the time of day, severity
of the alarm, etc.
When the dialer calls you to report an alarm condition, if you wish the dialer to go to the
next phone number on its calling list, simply listen to its message and hang up the phone.
The dialer will continue on after the call spacing delay to the next phone number on the
list until it receives an acknowledgment or the unlatched alarm goes away by itself.
If you wish to acknowledge the call from your touch-tone phone, press the ‘*’ key on
your telephone while the alarm message is being spoken. The dialer will respond by
reporting that the alarms are acknowledged. If you then need access to the remote
programming commands, enter the ‘#’ and then the 4 digit access code. After gaining
access to the dialer, you have a different set of choices available to acknowledging the
dialer’s alarms. The first choice is to acknowledge all alarms (not just ones armed to call
your telephone number), including any system errors that were enunciated. Use the
following command to acknowledge all alarms:
0**71*
Acknowledge all alarms present
Example- Command:
0**71*
Response: Acknowledge alarms accepted.
A second choice is to only acknowledge an alarm on a specific channel. Use the
following command to acknowledge an alarm on a single channel:
0**72cc*
Acknowledge alarms on channel cc
Example- Command:
0**7201*
Response: Channel one alarm acknowledged.
If no other unacknowledged alarms exist, no additional calls will be made. If any
unacknowledged alarm exists, the calls will be made to that alarm's telephone list.
NOTE: An entry of 0**7200* will acknowledge System only alarms.
NOTE: If you don’t have a touch-tone phone, you can acknowledge the alarm call by
hanging up the phone and calling the dialer back within the call-spacing period.
When the dialer answers the telephone call, all channels armed to call the most
recently dialed telephone number will be acknowledged. This feature can be
disabled. See Section Callback Acknowledge Enable Switch (0*08*,
0**08n*).