Chapter 8 troubleshooting – Canon SCANFRONT 220 User Manual

Page 143

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8-6

Chapter 8 Troubleshooting

Password is incorrect.

Cause

The password that was entered is incorrect.

Solution

Enter the uppercase and lowercase letters for the password correctly.

There is no file name specified.
Enter a file name or enable the
‘Auto file name’ setting.

Cause

A file name was not entered and “Auto file name” is set to [None].

Solution

Enter a file name or set “Auto file name” to other than [None].

(See

p. 6-29.)

Log in failed. Settings may
currently be in the process of
being edited via the Web.

Cause

User settings are being edited via the Web menu.

Solution

Contact the administrator of the ScanFront.

Log in failed. A version upgrade
may currently be in the process
of being executed.

Cause

The version of the ScanFront is being updated via the Web menu.

Solution

Contact the administrator of the ScanFront.

Cannot write logfile. Sending
files will be aborted.

Cause

Write permission has not been granted for the shared folder specified as
the save destination of the log file.

Solution

Check the settings and access permissions of the shared folder.

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