Austroflamm Polly - Manual (Page 52)

english 50 Polly
6 Troubleshooting
The control panel conveys messages and warnings for alarms and errors that occur while using the
control unit. The display symbols indicate a problem. In case of an alarm, the symbols blink; in case of
errors, the symbols remain continuously illuminated. In the event of an alarm, the fire chamber is still
capable of functioning; in the event of an error, there is a severe functional malfunction of the fire
chamber and the service personnel must be informed.
Every alarm and error is assigned a code with which the problem can be identified. To display the code,
keep the Cancel key pressed. If no alarm/error code is available, "----" will be shown on the display.
Display Code Cause Solutions
A001 Low fuel level Refill fuel level
---- No fuel Refill fuel level
A003 Combustion chamber or flue is dirty
Check and empty the combustion chamber,
have the flue swept
A004 Battery is weak
Replace battery
See Item 5. Replacing the battery
---- Air quantity sensor is dirty
Remove air quantity sensor and blow away
dirt from measurement sensor
Air quantity sensor is defective Replace air quantity sensor
----
The door combustion chamber door
is open,
the ash box is not in place,
grate does not close Close the door to the combustion chamber,
put in ash box,
check for pellets between grate and burner
bowl, grate motor
E109
Tank lid not completely closed,
grate cannot close
Remove possibly stuck pellets
E001 Control panel error
Take note of the error code and contact the
service personnel
E004 Mainboard communications error
E101
Excessive temperature in the
combustion chamber
E107
Flame temperature sensor error
(TC2)
E108 Safety temperature delimiter error
E109 Tank lid pressure switch error
E110 Room sensor error (NTC1)
E112
Combustion chamber sensor excess
temperature
E115 General error
To acknowledge the error message, keep the ON/OFF key pressed until the symbol no longer lights up.
6.1 LED display on the control unit
The control unit has two LED displays that provide information on the control unit operation. The LED
signals are described in the table below:
Signal LED 2 LED 1
Function Checking the power supply Checking the communication
OFF No power supply Malfunction or not programmed
Illuminates Power supply OK –
Blinks rapidly
(5 times per second)
– Communication OK
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