5 troubleshooting, 1 instrument repair, 2 troubleshooting guide – Heath Consultants Hi Flow Sampler User Manual

Page 55: Troubleshooting, Instrument repair, Troubleshooting guide, N 5.2

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Hi Flow

Sampler

Troubleshooting

Instruction 0055-9017

55

5 Troubleshooting

5.1

Instrument Repair

It is recommended that field repair of the Hi Flow

Sampler be limited to:

• Cleaning gas-inlet screen

• Replacing internal filters

• Replacing sensors

• Replacing sensor assembly pump

• Simple checks of printed circuit board connectors

All other repairs should be performed by an authorized Bacharach Service Center. Any

repairs performed by an unauthorized service organization will void the instrument’s

warranty and release Bacharach, Inc. of any implied or written product liability.

Before returning an instrument for repair, you may be able to determine and resolve a

problem using the Troubleshooting Guide in Section 5.2.

5.2

Troubleshooting Guide

The following table lists the causes and remedies for most of the problems that may

arise with the instrument.

If none of the suggested remedies resolves the problem, or for help with any problem

that is not listed, contact one of Bacharach Service Centers listed in Section 6.3.

TABLE 5-1. TROUBLESHOOTING GUIDE

6

Symptom

7

Probable Cause & Remedy

Instrument completely

nonfunctional; won’t turn ON
when the I/O key is pressed.

a. Battery pack dead. Recharge battery pack per Section 4.2.

b. Loosen battery connector. Remove the instrument’s cover and ensure

that all wires are attached to the battery connector, and that the

connector is securely attached to the printed circuit board.

c. Microprocessor needs to be reset. Disconnect battery pack for several

seconds.

Display freezes during start up.

Battery pack voltage low. Recharge battery pack per Section 4.2. For users

in cold climates, take the instrument inside a room at 70 degrees F until

the LCD becomes readable. After that, use in 15-20 minute intervals when

in a 0 degree F environment and alternating in warm environment to keep

LCD Fluid.

Instrument turned itself OFF

during operation.

Battery pack dead. Recharge battery pack per Section 4.2.

Low Battery” message appears

at bottom of display.

Battery voltage is below 4.0 volts. Recharge battery pack per Section 4.2.

Instrument won’t respond when a

control unit key is pressed.

Microprocessor needs to be reset. Disconnect battery pack for several

seconds.

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