Stowage and features, Features – Mercedes-Benz 2013 GL Class User Manual

Page 348

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register. If any of the steps mentioned is
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
assistance services:

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USA: Mercedes-Benz Customer

Assistance Center under
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007

R

Canada: Customer Service at

1-888-923-8367

An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.

i

You cannot end an automatically

triggered emergency call yourself.

An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The

Connecting Call

message

appears on the multifunction display.
The audio output is muted.
Once the connection has been made, the

Call Connected

message appears in the

multifunction display.
All important information on the emergency
is transmitted, for example:

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current location of the vehicle (as
determined by the GPS system)

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vehicle identification number

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information on serious accidents

Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz
Customer Assistance Center and the vehicle
occupants. If the vehicle occupants respond,
the Mercedes-Benz Customer Assistance
Center attempts to get more information on
the emergency.

i

If there is no response from the vehicle

occupants, an ambulance is immediately
sent to the vehicle.

Making an emergency call

G

WARNING

If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an
automatic SOS signal and cannot make voice
contact with the vehicle occupants.

X

To initiate an emergency call

manually: press cover : briefly to open.

X

Press SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.

X

Wait for a voice connection to the
Mercedes-Benz Customer Assistance
Center.

X

After the emergency call, close cover :.

346

Features

Stowage and features

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