Battery problems/solutions, Internet problems/solutions – TabletKiosk Sahara Slate PC i400 Series User Manual

Page 107

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Chapter 08: Troubleshooting

Battery Problems/Solutions

Internet Problems/Solutions

Problem

Possible Cause

Solution

Beeping sound.

The computer’s
battery is low and
Hibernation Mode is
disabled.

Connect the computer to an external
power source immediately.

The battery pack is
warm after charging.

This is a normal
condition.

No action is required.

The battery LED
indicator does not
light whether the
battery is charging or
not.

No power is
connected to the
computer.

Check the power source.

The battery is fully
charged.

Refer to the battery icon located at the
lower right hand corner of your screen
if you are operating on battery power.

Battery pack was
exposed to a high
temperature.

Let the battery pack reach room
temperature before attempting to
charge again.

The battery pack is
nearing the end of its
life.

Replace the battery pack. Use only
batteries recommended for use with
your specific model.

Battery charge gauge
is not accurately
displaying the
remaining charge.

Battery pack requires
calibration.

Calibrate the battery pack.

Problem

Possible Cause

Solution

The computer is
unable to connect to
the Internet.

Account for Internet
service provider (ISP)
is not properly
configured.

Ask your ISP for assistance.

No valid network
connection detected.

Check the status bar to make sure you
are connected to a valid network. If not,
rerun the network set-up wizard.

If connecting
wirelessly, wireless
card is turned off.

Look at the wireless power toggle on
the top of the Tablet to make sure it is
switched on.

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