TabletKiosk Sahara Slate PC i400 Series - Manual (Page 110)

Chapter 08: Troubleshooting 
Upgrade Problems/Solutions
Problem Possible Cause Solution
After upgrading the
computer’s RAM, the
system does not boot
up properly The RAM module is
not seated properly. Following the instructions in the section
entitled Upgrading Your Memory, try
removing and reseating the RAM
module.
The RAM module is
defective. If reseating the module from the above
step does not solve the problem, the
RAM module could be defective.
Contact your dealer for assistance.
After upgrading the
computer’s RAM the
system begins to
crash, seemingly at
random intervals. The RAM module is
not seated properly. Following the instructions in the section
entitled Upgrading Your Memory, try
removing and reseating the RAM
module.
The RAM module is
defective. If reseating the module from the above
step does not solve the problem, the
RAM module could be defective. First
remove the RAM module and begin
using your computer to make sure that
nothing else is causing the crashes. If
your system seems to be running
Contact your dealer for assistance.
After replacing the
HDD the system
cannot boot into your
Operating System. The drive is not
formatted. Restart the system with an external
CD/DVD drive attached and insert
the System Installation or Restore Disc
that came with your computer into
the drive.
The drive is not
connected properly. Following the instructions in the section
entitled Upgrading the Hard Disk Drive
(HDD), try reseating the HDD in the bay.