Kanguru Mini Clone - Manual (Page 45)

45
7. Troubleshooting
Please check the followings if you are experiencing unusual behavior by your Kanguru miniClone.
Problem Possible Solution
Hard drive is not recognized by my computer
in Device Mode.
• Check if the USB cable / eSATA cable /
AC cable are connected to the back of the
miniClone.
• Check that Device Mode is on in the
display screen.
I loaded an OS on a hard drive connected to
the miniClone in Device mode, but it will
not boot.
• Booting an OS through an HDD
connected to the miniClone in Device
mode is not supported. The HDD must be
connected directly to the computer.
Transfer speed is slow.
• Check the whether the connection is USB
1.1 or if your external hard drive is a USB
1.1 device. If so, high speed transfer is
not possible.
When formatting with Windows, a dialog
“format was not completed” appears and
format cannot be completed.
• Windows 2000 and later cannot make
FAT32 partitions larger than 32GB. In
this case, you need to format with NTFS
or format with a different OS such as
Windows 98SE beforehand.
Even though several HDDs are connected,
only one HDD is detected in Device Mode.
• In Device Mode, only one HDD can be
detected by your computer.
Troubleshooting