Appendix c warranty and service, Tone commander product warranty – Teo 8610 ISDN Phone Installation User Manual

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13-280116 Rev. C

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Appendix C

Warranty and Service

Tone Commander Product Warranty

For a period of one year from date of dealer purchase, but not to exceed 16 months from date of
manufacture, Tone Commander Systems, Inc. (Tone Commander) warrants its products to be free from
defects in material and workmanship under conditions of normal use and service. Tone Commander shall,
at its option, repair or replace any defective product which, in its opinion, has not been misused, damaged,
or improperly installed.

Repair or replacement under this warranty will be performed at Tone Commander's factory. Authorization
must be obtained from Tone Commander prior to returning a product for repair. Freight must be prepaid for
all units returned to Tone Commander. Units repaired under warranty will be shipped UPS Ground (or
equivalent), freight prepaid by Tone Commander.

Products that are older than the warranty period, but less than 7 years old, or still manufactured by Tone
Commander may be repaired at the factory for a flat rate charge. Repaired out-of-warranty units are
warranted for 90 days from the date of repair.

The repair or replacement of a product under this warranty represents the entire obligation of Tone
Commander; Tone Commander shall not be liable for any special or consequential damages resulting from
or caused by any defect, failure, incapacity or malfunction of any of its products.

The foregoing express warranty is in lieu of all other warranties, express or implied, including but
not limited to any implied warranty of merchantability, fitness, or adequacy for any purpose or use,
quality, productiveness or capacity; Tone Commander, to the extent permitted by law, hereby
disclaims all such other warranties.

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