Storage system problems – Grass Valley Profile XP Aug 16 2004 User Manual

Page 296

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Chapter 12 Solving Common Setup Problems

296

Profile XP System Guide

23 July 2004

Storage system problems

IMPORTANT: If your Profile XP Media Platform is part of an Open SAN, refer to
the
Open SAN Instruction Manual for information about troubleshooting storage
system problems.

This troubleshooting aid provides corrective action for some common storage system
problems. Search the table for the problem you are experiencing, then try the corrective
action. Some problems have more than one corrective action.

Problem

Possible Causes

Corrective Action

No file system found message
displayed at first time power-up
of the Profile XP system.

No video file system.

If this is a first time start-up for
the system, you must create a
video file system. Create a video
file system on the storage disks.
Refer to “Working with Profile
XP storage systems” in the
Profile XP System Guide.

No file system found message
after a video file system has
been created in the past.

All RAID storage chassis are not
powered on and initialized
before the Profile XP system is
powered on.

One or more of the RAID
chassis or expansion chassis is
not powered on and fully
initialized. Refer to the Profile
XP Installation Guide
for your
system. If this does not help, you
may have a hardware problem.
Refer to your RAID storage
Instruction Manual
. Do not
create a new file system until
you have identified the problem.
Making a new file system
destroys all existing media.

Cannot “see” the disk system in
disk utility.

Interface problem.

Check all cabling and that all
systems are fully initialized.
Refer to your RAID storage
Instruction Manual.

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