Chapter7 troubleshooting, 1 led indicators, 2 firewall – Encore electronic ENNUS1 User Manual

Page 26: Chapter7, Troubleshooting, Led indicators, Firewall

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Chapter7 Troubleshooting


This chapter provides useful information to help you resolve difficulties that you may
experience with your ENNUS1 Server. Fault symptoms, possible causes, and remedial
actions are provided within a quick reference table. This ENNUS1 Server’s USB ports
only support MFPs, printers, scanners, mass storage, and USB cameras.

7.1 LED

Indicators


Indicators Behavior

Description

On Power

On

Power

Off

Power off/System error

On Network

connected

Link

Off

No physical connection to network

Blinking

Activity on network

Status

Off

No activity on network

On

USB device connected

Blinking

Connected USB device error

USB

Off

No physical connection to USB device


7.2 Firewall

If firewall software has been installed on your PC, it may block the communication
between the PC and the ENNUS1 server so that the ENNUS1 server cannot work
properly. To solve this problem, either disable the firewall or configure the firewall to
allow the following TCP and UDP ports:

7305, 7413, 20005

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