Rose Electronics RackView Switch - Manual (Page 14)

SERVICE and SUPPORT
10 Installation and Operations Manual
Service Information
Maintenance and Repair
This Unit does not contain any internal user-serviceable parts. In the
event a Unit needs repair or maintenance, you must first obtain a Return
Authorization (RA) number from Rose Electronics or an authorized repair
center. This Return Authorization number must appear on the outside of
the shipping container.
See Rose Limited Warranty for more information.
When returning a Unit, it should be double-packed in the original container
or equivalent, insured and shipped to:
Rose Electronics
Attn: RA__________
10707 Stancliff Road
Houston, Texas 77099 USA
Technical Support
If you are experiencing problems, or need assistance in setting up,
configuring or operating your Rackview Switch drawer, consult the
appropriate sections of this manual. If, however, you require additional
information or assistance, please contact the Rose Electronics Technical
Support Department at:
Phone: (281) 933-7673
E-Mail: [email protected]
Web: www.rose.com
Technical Support hours are from: 8:00 am to 6:00 pm CST (USA),
Monday through Friday. Please report any malfunctions in the operation of
this Unit or any discrepancies in this manual to the Rose Electronics
Technical Support Department.
Rose Electronics web site
Visit our web site at www.rose.com for additional information on the this
and other products offered by Rose Electronics that are designed for data
center applications, classroom environments, and many other access and
switching applications.