Warranty and performance guarantee, Y ear north american commer cial w arranty – SAF-HOLLAND XL-FW10055UM FW16 Low Lube Series Fifth Wheels User Manual

Page 26

Advertising
background image

26

XL-FW10055UM-en-US Rev D · 2014-01-29 · Amendments and Errors Reserved · © SAF-HOLLAND, Inc., SAF-HOLLAND, HOLLAND, SAF,

and logos are trademarks of SAF-HOLLAND S.A., SAF-HOLLAND GmbH, and SAF-HOLLAND, Inc.

Warranty and Performance Guarantee

XL-FW10039WC-en-US Rev

A · 2013-03-01 ·

Amendments and Errors Reserved © SAF-HOLLAND

, Inc.

SAF-HOLLAND’s Commitment

We warrant each FW17, FW16, FWAL, FWS1, FWS2, FW8 and FW83

fifth wheel (herein referred to as “FW Series”) manufactured after

March 1, 2013, when properly installed on your vehicle and maintained

and operated in accordance with our requirements, as follows:

I. Materials

and

Workmanship:

SAF-HOLLAND warrants our “FW Series” fifth wheels will be

free from defects in material and workmanship for five years

after the in-service date or 500,000 miles (whichever comes

first) when used for approved applications (as defined in our

Fifth Wheel Application Guide found in our Holland Fifth Wheel

Catalog and Specification Guide). In approved applications

(as defined in our Fifth Wheel Application Guide), lube plates

(FW16, FWAL, and FW83) are warranted for two years after

the in-service or 200,000 miles (whichever comes first).

II.

Application Specific 5-Year Performance Guarantee:

In addition, when your “FW Series” fifth wheel is used in

Standard Duty Applications (as defined in our Fifth Wheel

Application Guide) it will, for five years after the date of

your purchase or 500,000 miles (whichever comes first):

1.

Operate as described in our applicable “FW Series”

operation and maintenance literature;

2.

Maintain an acceptable wear limit between the fifth

wheel locks and a new SAE J700b kingpin when adjusted

in accordance with our applicable “FW Series”

maintenance literature.

SAF-HOLLAND will, at its option, cover the cost to repair or

replace any “FW Series” fifth wheel or component needing

replacement under the above warranty.

Parts reimbursement is limited to the parts acquisition cost, not to

exceed the suggested list price. Labor reimbursement is based on

a published labor schedule in conjunction with local labor rates.

HOLLAND FW17, FW16, FW

AL, FWS1, FWS2, FW8 and

FW83 SERIES FIFTH WHEELS

5-Y

ear North American Commer

cial W

arranty

Your Responsibilities

You are responsible for proper installation, operation, and maintenance

(including lubrication) as specified in our publications on “FW Series”

fifth wheels and for using the product in the approved application

within rated capabilities.

Claims

You are required to obtain prior authorization from an authorized

SAF-HOLLAND customer service representative before replacing or

returning any part. You are required to retain the product or part

claimed to be covered by this warranty and return it to SAF-HOLLAND

upon request. You must submit a valid Service Report to have your

warranty request considered. The Service Report form is available

under the Service Section of our website at www.safholland.us or

by calling 888-396-6501.

Exclusions and Limitations

This warranty does not cover any “FW Series” fifth wheel or

component that fails, malfunctions or is damaged as a result of

accident, abuse, improper use, improper installation, intentional

modification, corrosion, failure to provide reasonable maintenance,

or normal wear not covered under the performance guarantee.

THIS WARRANTY IS OUR SOLE WARRANTY IN REGARD TO THE FIFTH

WHEELS LISTED ABOVE. WE MAKE NO OTHER WARRANTIES, EXPRESS

OR IMPLIED, OR OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR

PURPOSE. IN NO EVENT SHALL WE BE RESPONSIBLE FOR SPECIAL,

INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND.

CONSEQUENTIAL DAMAGES OF ANY KIND.

Advertising