HP 1055CMHP - Manual (Page 40)

System Error Codes
2-6
HP DesignJets 1050C and 1055CM Printers Service Manual
System Error: 010042
Problem
Description: Error in Service Station-axis Encoder quadrature.
Corrective Action: Try the following:
n Check that the Service Station Encoder-Cable is NOT broken or
damaged.
n Check that the Service Station Encoder-Cable is correctly
connected.
n Replace the Service Station
⇒
Page 8-8.
n If the Error Code continues, replace the Electronics Module
⇒
Page 8-25.
WARNING Only replace one component at a time and check if the error has
gone before replacing another component. Using this procedure
you will be able to determine exactly which component failed.
System Error: 010050 XXXXXXXX (Non-Continuable)
Problem
Description: PostScript Processing Error.
Corrective Action: Power the Printer OFF and ON again to see if the System Error
disappears. Try sending the print again.
If the Error Code reappears after sending the print again, then report
the error to the HP response Center or the nearest HP Support
Office, stating the following information.
n Model and Serial Number of the printer.
n Which firmware revision the printer is using (See Note below).
Check firmware in Utilities / Statistics / Code rev.
n The complete error number (See Note below).
n The Service Configuration Print
⇒
Page 1-19.
n The Current configuration sheet.
n Which software application the customer is using (name, version, etc.).
NOTE When reporting the System Error Code, make sure that you
supply the full Error Code (including the last 8 numbers where
applicable) and the firmware version. Without this information,
HP Support Personnel cannot help you.