Help desk, Limited warranty, Help desk -3 – Hand Held Products 4410 User Manual

Page 193: Limited warranty -3

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Help Desk

If, after reviewing the Troubleshooting Guide (page 11-3), you still need
assistance installing or troubleshooting your Imager, please call your Distributor
or the nearest Hand Held Products technical support office:

North America:

Telephone:

(315) 685-2476 (8 a.m. to 6 p.m. EST)

Fax number:

(315) 685-4960

E-mail:

[email protected]

Europe:

Telephone-
European Ofc: Int+31 40 242 4486
U.K. Ofc:

Int+44 1925 240055

E-mail:

[email protected]

Asia:
Telephone:

Int+852-2511-3050

or 2511-3132

E-mail:

[email protected]

Limited Warranty

Welch Allyn Data Collection, Inc., d/b/a Hand Held Products ("HHP") warrants
its products to be free from defects in materials and workmanship and to
conform to HHP’s published specifications applicable to the products purchased
at the time of shipment. This warranty does not cover any HHP product which
is (i) improperly installed or used; (ii) damaged by accident or negligence,
including failure to follow the proper maintenance, service, and cleaning
schedule; or (iii) damaged as a result of (A) modification or alteration by the
purchaser or other party, (B) excessive voltage or current supplied to or drawn
from the interface connections, (C) static electricity or electro-static discharge,
(D) operation under conditions beyond the specified operating parameters, or
(E) repair or service of the product by anyone other than HHP or its authorized
representatives.

This warranty shall extend from the time of shipment for the duration published
by HHP for the product at the time of purchase ("Warranty Period"). Any
defective product must be returned (at purchaser’s expense) during the
Warranty Period to HHP’s factory or authorized service center for inspection. No
product will be accepted by HHP without a Return Materials Authorization, which
may be obtained by contacting HHP. In the event that the product is returned to
HHP or its authorized service center within the Warranty Period and HHP
determines to its satisfaction that the product is defective due to defects in
materials or workmanship, HHP, at its sole option, will either repair or replace
the product without charge, except for return shipping to HHP.

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