Enww troubleshooting process 141 – HP 2605dtn User Manual

Page 153

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Step
number

Verification step

Possible problems

Solutions

correct installation procedure and the
correct port setting.

If the error persists, contact
HP Customer Care. See

HP Customer

Care

or the support flyer that came in

the printer box.

5

Does the printer
recognize and print from
a memory card?

Insert a memory card
and print an index page.

The printer does not recognize the card. Remove the card and reinsert it into

the memory card slot. Verify that the
card is fully inserted into the slot.

Verify that the memory card type is a
supported type.

Verify that only one card is inserted in
the memory-card slots.

The printer does not print certain
images.

Verify that the files on the memory card
are in the correct format. The printer
recognizes only SRGB format .JPEG
files.

ENWW

Troubleshooting process

141

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