HP 2605dtn User Manual
Page 170
Problem
Cause
Solution
The amount of background toner
shading becomes unacceptable.
The media might not meet HP
specifications.
Use a different paper with a lighter
basis weight.
Very dry (low humidity) conditions can
increase the amount of background
shading.
Check the printer environment.
One or more print cartridges might be
low. If you are using non-HP print
cartridges, no messages appear on the
printer control panel or in the
HP ToolboxFX.
Replace any low print cartridges.
Toner smears appear on the media.
The media might not meet HP
specifications.
Use media that meets HP specifications.
If toner smears appear on the leading
edge of the paper, the media guides
are dirty, or debris has accumulated in
the print path.
Clean the media guides and the paper
path.
The toner smears easily when touched.
The printer is not set to print on the
type of media on which you want to
print.
In the printer driver, select the Paper
tab and set Type is to match the type
of media on which you are printing.
Print speed might be slower if you are
using heavy paper.
The media might not meet HP
specifications.
Use media that meets HP specifications.
The paper path might need cleaning.
Clean the printer.
Marks repeatedly appear at even
intervals on the printed side of the page.
The printer is not set to print on the
type of media on which you want to
print.
In the printer driver, select the Paper
tab and set Type is to match the type
of paper on which you are printing.
Print speed might be slower if you are
using heavy paper.
Internal parts might have toner on them. The problem typically corrects itself
after a few more pages.
The paper path might need cleaning.
Clean the printer.
The fuser might be damaged or dirty.
Clean using instructions in
HP ToolboxFX.
Contact HP Customer Care. See
or the support flyer
that came in the printer box.
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Chapter 12 Problem solving
ENWW