Critical error messages – HP 2605dtn User Manual

Page 157

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background image

Control panel message

Description

Recommended action

Unauthorized cyan

Unauthorized black

required as a result of using non-HP
supplies is not covered under HP warranty.

To continue printing, press

(

Select

).

Unexpected size

in tray 1

alternates with

Load [SIZE]

Press

The paper that the job printed on does not
match the size expected.

Load specified paper type and size into the
tray indicated.

Unexpected size

in tray 2

alternates with

Load [SIZE]

Press

The paper that the job printed on does not
match the size expected.

Load specified paper type and size into the
tray indicated.

Unexpected size

in tray 3

alternates with

Load [SIZE]

Press

The paper that the job printed on does not
match the size expected.

Load specified paper type and size into the
tray indicated.

Unknown Memory

Card Error

There is an issue with either the memory
card or the printer memory-card reader.

Reinsert the card. If the error persists,
insert a different card.

If the error persists, contact HP Customer
Care. See

HP Customer Care

or the

support flyer that came in the printer box.

Unsupported

memory card

The memory card that you have inserted is
not a type that is supported.

Insert a card that is supported.

Critical error messages

Critical error messages can indicate some kind of failure. Cycling the power might fix the problem. If
a critical error persists, the printer might require service.

Table 12-2

Critical error messages

Control panel message

Description

Recommended action

49 Error

Turn off then on

The printer has experienced an internal
firmware error.

Turn off the power by using the power
switch, wait at least 30 seconds, and then
turn on the power and wait for the printer to
initialize.

Table 12-1

Alert and warning messages (continued)

ENWW

Control panel messages

145

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