Document Outline

• Contents
• Chapter 1: Introduction
  • Introduction to the 1400 ISDN Telephone Introduction to the 1400 Series Digital Deskphones
  • Overview of phone buttons and features
  • About LEDs
  • Icons in the telephone display
  • About this manual
• Chapter 2: Making calls
  • Introduction to making calls
  • Calling an internal call number
  • Calling an external call number
  • Calling with a destination key
  • Calling a person from the call log
  • Calling a person from the phone book entry
  • Calling a person from a central phone book entry *
  • Calling using the speakerphone
  • Requesting automatic callback
  • Requesting automatic redialing
  • Joining another call (cut-in)*
• Chapter 3: Handling calls
  • Introduction to handling calls
  • Answering a call
  • Answering a call ringing at another phone (pick-up)
  • Putting a call on hold
  • Muting a call
  • Deactivating your telephone display
  • Transferring a call
  • Answering an additional call (second call)
  • Turning second incoming call on or off
  • Referring back during a call (consultation call)
• Chapter 4: Call diversion
  • Introduction to call diversion
  • Diverting calls
  • Automatic call diversion *
  • Defining automatic call diversion *
  • Diverting calls automatically *
• Chapter 5: Follow-me
  • Introduction to follow-me *
  • Preparing follow-me on your own telephone
  • Activating follow-me on another telephone
  • Switching off follow-me on your own telephone
  • Switching off follow-me on another telephone
• Chapter 6: Three-party conference
  • Introduction to three-party conference calls
  • Making a conference call
  • Talking with one participant in a conference call
  • Connecting conference participants with each other
  • Ending the conference call
• Chapter 7: Multiple conference *
  • Introduction to multiple conference calls
  • Adding a participant to a multiple conference call
  • Adding a participant by referring back
  • Adding a waiting participant to a multiple conference
  • Answering a call in a multiple conference
  • Transferring a multiple conference call as controller
  • Ending the multiple conference call as controller
  • Referring back as passive participant on a multiple conference call
  • Disconnecting from a multiple conference call as passive participant
• Chapter 8: Managing the call log
  • Call log
  • Viewing the call log
  • Removing an entry from the call log
  • Adding an entry from the call log to the phone book
• Chapter 9: Managing the phone book
  • Introduction to the phone book
  • Creating a new entry in the phone book
  • Adding an entry from the call log to the phone book
  • Editing an entry in the phone book
  • Deleting an entry
• Chapter 10: Voicemail System
  • Introduction to voicemail
  • Diverting calls to voicemail
  • Managing voice messages *
  • Deleting all messages
• Chapter 11: Partners
  • Introduction to partners
  • Setting up partner names
  • Calling partners
  • Answering a call for a partner
  • Assigning partners to another key
  • Hiding partner keys
  • Activating partner beep
  • Assigning partners on the button module*
  • Diverting your calls to a partner
  • Diverting partner calls to your telephone
  • Diverting calls from one partner to another *
  • Diverting partner calls to partners, extended *
  • Setting the deputy key *
  • Adding a partner to a partner group *
  • Removing a partner from a partner group *
  • Restricting partner signaling *
  • Reserving a line as executive line
  • Setting up a connection for a partner
  • Filtering *
    • Dealing the filtering function as an executive *
    • Dealing the filtering function as a secretary *
• Chapter 12: Private User Mobility
  • Private User Mobility *
  • Logging on to the telephone
  • Logging off the telephone
• Chapter 13: Favorite screen
  • Introduction to favorite screen
  • Toggling between the favorite screen and the telephone status
  • Displaying the favorite screen in the idle mode
  • Entering a function into the favorite screen
  • Entering a destination into the favorite screen
  • Deleting a function or a destination from the favorite screen
• Chapter 14: Customizing your telephone
  • Introduction to customizing your telephone
  • Setting parameters for your telephone
    • Turning acoustic signaling on or off
    • Changing the acoustic signaling
    • Setting the ringing tone melody
    • Setting the contrast and the brightness
    • Setting the language
    • Adjusting the setting for handsfree operation
    • Displaying your name and call number on your telephone
    • Setting key beep tones to on or off
    • Displaying time zones *
    • Saving emergency numbers
  • Function and Destination keys
    • Function and destination keys
    • Assigning functions to keys
    • Creating a destination key
    • Assigning a destination from the phone book to a key
    • Changing an existing destination
    • Deleting key assignments
    • Setting up a macro (diversion and pick-up)
  • Relocating the telephone
  • Saving personal data
    • Saving personal data
    • Saving data locally
    • Saving data locally automatically
    • Saving data centrally
    • Allowing/barring central data saving
  • VIP functions
    • Preparing VIP functions
    • 1. Using the executive telephone as a two-way intercom system to the secretary
    • Setting up the executive telephone
    • Setting up the secretary telephone
    • 2. Making announcements from the executive telephone
    • Setting up the executive telephone
    • Setting up the secretary telephone
    • Using the VIP functions
  • Making anonymous calls
  • Accepting calls automatically (Handsfree answer back)
  • Turning direct dialing on or off
  • Turning CSTA Answer Call on or off *
• Chapter 15: Using the Avaya Menu
  • Introduction to the Avaya menu
  • Managing call charges
    • Introduction to call charges
    • Displaying charges during a call
    • Viewing the charge display
    • Deleting call charges
    • Switching the charge display to units
    • Recording charges for private calls and projects *
  • Locking the telephone
    • Telephone lock
    • Changing the PIN
    • Locking the telephone
    • Unlocking the telephone
    • Setting automatic locking *
  • Managing appointments
    • Appointments (reminders)
    • Entering a new appointment
    • Acknowledging an appointment
    • Viewing appointments
    • Deleting an appointment
• Chapter 16: Menus
  • Menu overview
  • Menu settings overview
• Chapter 17: Appendix Remote features
  • Introduction to remote features
  • Calling remote using the system *
  • Changing call diversion remotely *
• Chapter 18: Auxiliary devices
  • Introduction to auxiliary devices
  • Button module BM32
  • Using the button module BM32
  • Using a headset
  • About operating cordless headsets
• Chapter 19: Appendix Contact Center
• Chapter 20: Abbreviations
• Index