Avaya 16-603463 User Manual

Avaya Handset Cordless Phone

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Avaya 1408 and 1416 Telephones -

connected to Integral Enterprise - User

Guide

16-603463

Issue 1.09

January 2010

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Table of contents

Document Outline

Contents
Chapter 1: Introduction
- Introduction to the 1400 ISDN Telephone Introduction to the 1400 Series Digital Deskphones
- Overview of phone buttons and features
- About LEDs
- Icons in the telephone display
- About this manual
Chapter 2: Making calls
- Introduction to making calls
- Calling an internal call number
- Calling an external call number
- Calling with a destination key
- Calling a person from the call log
- Calling a person from the phone book entry
- Calling a person from a central phone book entry *
- Calling using the speakerphone
- Requesting automatic callback
- Requesting automatic redialing
- Joining another call (cut-in)*
Chapter 3: Handling calls
- Introduction to handling calls
- Answering a call
- Answering a call ringing at another phone (pick-up)
- Putting a call on hold
- Muting a call
- Deactivating your telephone display
- Transferring a call
- Answering an additional call (second call)
- Turning second incoming call on or off
- Referring back during a call (consultation call)
Chapter 4: Call diversion
- Introduction to call diversion
- Diverting calls
- Automatic call diversion *
- Defining automatic call diversion *
- Diverting calls automatically *
Chapter 5: Follow-me
- Introduction to follow-me *
- Preparing follow-me on your own telephone
- Activating follow-me on another telephone
- Switching off follow-me on your own telephone
- Switching off follow-me on another telephone
Chapter 6: Three-party conference
- Introduction to three-party conference calls
- Making a conference call
- Talking with one participant in a conference call
- Connecting conference participants with each other
- Ending the conference call
Chapter 7: Multiple conference *
- Introduction to multiple conference calls
- Adding a participant to a multiple conference call
- Adding a participant by referring back
- Adding a waiting participant to a multiple conference
- Answering a call in a multiple conference
- Transferring a multiple conference call as controller
- Ending the multiple conference call as controller
- Referring back as passive participant on a multiple conference call
- Disconnecting from a multiple conference call as passive participant
Chapter 8: Managing the call log
- Call log
- Viewing the call log
- Removing an entry from the call log
- Adding an entry from the call log to the phone book
Chapter 9: Managing the phone book
- Introduction to the phone book
- Creating a new entry in the phone book
- Adding an entry from the call log to the phone book
- Editing an entry in the phone book
- Deleting an entry
Chapter 10: Voicemail System
- Introduction to voicemail
- Diverting calls to voicemail
- Managing voice messages *
- Deleting all messages
Chapter 11: Partners
- Introduction to partners
- Setting up partner names
- Calling partners
- Answering a call for a partner
- Assigning partners to another key
- Hiding partner keys
- Activating partner beep
- Assigning partners on the button module*
- Diverting your calls to a partner
- Diverting partner calls to your telephone
- Diverting calls from one partner to another *
- Diverting partner calls to partners, extended *
- Setting the deputy key *
- Adding a partner to a partner group *
- Removing a partner from a partner group *
- Restricting partner signaling *
- Reserving a line as executive line
- Setting up a connection for a partner
- Filtering *
  - Dealing the filtering function as an executive *
  - Dealing the filtering function as a secretary *
Chapter 12: Private User Mobility
- Private User Mobility *
- Logging on to the telephone
- Logging off the telephone
Chapter 13: Favorite screen
- Introduction to favorite screen
- Toggling between the favorite screen and the telephone status
- Displaying the favorite screen in the idle mode
- Entering a function into the favorite screen
- Entering a destination into the favorite screen
- Deleting a function or a destination from the favorite screen
Chapter 14: Customizing your telephone
- Introduction to customizing your telephone
- Setting parameters for your telephone
- Function and Destination keys
- Relocating the telephone
- Saving personal data
- VIP functions
- Making anonymous calls
- Accepting calls automatically (Handsfree answer back)
- Turning direct dialing on or off
- Turning CSTA Answer Call on or off *
Chapter 15: Using the Avaya Menu
- Introduction to the Avaya menu
- Managing call charges
- Locking the telephone
- Managing appointments
Chapter 16: Menus
- Menu overview
- Menu settings overview
Chapter 17: Appendix Remote features
- Introduction to remote features
- Calling remote using the system *
- Changing call diversion remotely *
Chapter 18: Auxiliary devices
- Introduction to auxiliary devices
- Button module BM32
- Using the button module BM32
- Using a headset
- About operating cordless headsets
Chapter 19: Appendix Contact Center
Chapter 20: Abbreviations
Index

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