Avaya 16-603463 - Manual (Page 19)

Chapter 3: Handling calls
Introduction to handling calls
When you receive an incoming call your telephone rings, the Incoming Call LED flashes and
the call is indicated in the display.
You can lift the handset or use the Speaker button and talk with the handset on-hook. You are
also able to answer an incoming call ringing at another telephone in your telephone system,
or put an incoming call on hold until you are able to answer the call.
Internal and external calls have different ringing tones.
Answering a call
To answer a call, lift the handset or press the Speaker button to use the speakerphone.
Answering a call ringing at another phone (pick-up)
1. Enter the number of the ringing telephone with your handset on-hook.
The status message Pick-up is shown in the display.
2. Select Pick-up .
3. Press the OK button and wait until the call is signalled at your phone.
4. Lift the handset.
If you want to pick up calls for a particular telephone, you can set up a macro. So you can press
a single key to answer calls ringing at that telephone. See chapter Setting up a macro (diversion
and pick-up) for more information.
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