Avaya 16-603463 User Manual

Page 6

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Accepting calls automatically (Handsfree answer back)................................................................................85
Turning direct dialing on or off........................................................................................................................85
Turning CSTA Answer Call on or off *............................................................................................................86

Chapter 15: Using the Avaya Menu........................................................................................89

Introduction to the Avaya menu......................................................................................................................89
Managing call charges....................................................................................................................................89

Introduction to call charges....................................................................................................................89
Displaying charges during a call............................................................................................................89
Viewing the charge display....................................................................................................................90
Deleting call charges..............................................................................................................................90
Switching the charge display to units....................................................................................................90
Recording charges for private calls and projects *................................................................................91

Locking the telephone....................................................................................................................................91

Telephone lock........................................................................................................................................91
Changing the PIN..................................................................................................................................92
Locking the telephone............................................................................................................................92
Unlocking the telephone........................................................................................................................93
Setting automatic locking *....................................................................................................................93

Managing appointments..................................................................................................................................94

Appointments (reminders)......................................................................................................................94
Entering a new appointment..................................................................................................................94
Acknowledging an appointment..............................................................................................................95
Viewing appointments............................................................................................................................95
Deleting an appointment........................................................................................................................95

Chapter 16: Menus..................................................................................................................97

Menu overview................................................................................................................................................97
Menu settings overview..................................................................................................................................99

Chapter 17: Appendix Remote features..............................................................................103

Introduction to remote features.......................................................... .......................................................... 103
Calling remote using the system *........................................................ ........................................................ 103
Changing call diversion remotely *................................................................................................................103

Chapter 18: Auxiliary devices..............................................................................................105

Introduction to auxiliary devices....................................................................................................................105
Button module BM32.................................................................. .................................................................. 105
Using the button module BM32.......................................................... .......................................................... 106
Using a headset............................................................................................................................................107
About operating cordless headsets....................................................... ....................................................... 107

Chapter 19: Appendix Contact Center........................................ ........................................ 109

Contact Center buttons..................................................................................................................................110

Chapter 20: Abbreviations....................................................................................................113

Index.......................................................................................................................................115

Contents

6 1408/1416 User Guide

January 2010

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