Document Outline

• Trademarks
• Technical Support
• Table of Contents
  • Chapter1 Introduction
  • Chapter2 HiSpeed Switch
  • Chapter3 Hardware Diagnostics
  • Chapter4 Cabling
  • Chapter5 Fundamentals of Networking
  • Chapter6 Methods of Managing the Switch
  • Chapter7 Bridging Concepts
  • Chapter8 VLAN Concepts
  • Chapter9 Troubleshooting at the MAC Layer
  • Chapter10 Troubleshooting at the Network Layer
  • Chapter11 Basic ATM Concepts
  • Chapter12 FDDI Concepts
  • Index
• Chapter1 Introduction
  • Purpose of the Guide
  • Basic Troubleshooting Tips
  • How to Contact Tech Support
• Chapter2 HiSpeed Switch
  • What is the HiSpeed Switch?
    • Basic Product Features Supported
  • Available Configurations
    • Table21. Base model configurations
    • HS140/150-010 Model
      • Figure21. Model HS140-010 base model with an HS-...
    • HS140/150-100 Model
      • Figure22. HS150-100-16 base model with an HS150-...
    • Expansion Modules
      • Table22. HiSpeed switch expansion modules
    • UpLink Modules
      • Table23. Uplink modules for the HS15-010 and HS1...
• Chapter3 Hardware Diagnostics
  • Observing LEDs
    • Figure31. Module LEDs
    • Reset Button
    • LEDs
      • Table31. LED status
    • Reset Button
      • Table32. RJ-45 LEDs
      • Table33. LEDs on FX ports
  • HiSpeed Memory, Boot Prom, Flash Components
  • Factory Switch Settings
• Chapter4 Cabling
  • Basic Connections
    • 10BASE-TX Ports
      • Table41. RJ-45 Connector pin assignments
    • 10/100BASE-TX Ports
    • 100BASE-FX Ports
    • Console Port
      • Table42. Console Port Pin Assignments
• Chapter5 Fundamentals of Networking
  • Figure51. Network Media
  • Layer 1: Physical Layer
  • Layer 2: Data Link Layer
  • Layer 3: Network Layer
  • Layer 4: Transport Layer
  • Layer 5: Session Layer
  • Layer 6: Presentation Layer
  • Layer 7: Applications Layer
• Chapter6 Methods of Managing the Switch
  • CLI (Command Line Interface)
    • Using the Console Port
      • Troubleshooting a Console Connection
        • 1. Verify you are using a null modem cable.
        • 2. Check the terminal settings on your PC to match...
        • 3. Check that your terminal or terminal emulator i...
        • 4. Restart your terminal session.
        • 5. Check if there is a telnet session to the switc...
        • 6. Reset the switch if it is necessary.
    • Using a Telnet Session
      • Troubleshooting a Telnet Session
        • 1. Verify that the console setting on the switch i...
        • 2. Verify that a link is established on the Ethern...
        • 3. Verify the port is enabled and in “Forwarding” ...
        • 4. Ping yourself first. Verify the switch’s IP add...
    • Logging In
      • Troubleshooting the Login Procedure
        • 1. For console port access, press [Return] several...
        • 2. Ensure that you are using all lowercase for you...
        • 3. Contact your supplier to have your password res...
  • HiView Switch Management
    • Windows 95/Windows NT 4.0
    • UNIX
    • HiView Tips
      • Windows 95/NT 4.0
    • HiView Tips
      • UNIX
    • Troubleshooting HiView
    • Troubleshooting Network Management software on the...
      • SNMPC Issues
        • 1. Create table entries with [etherStatsStatus.x |...
        • 2. Fill out the table entries with relevant values...
        • 3. Set the xxxStatus-field to valid.
        • 1. Open the NSGTC.MIB file with an ASCII text edit...
        • 2. Find the IMPORTS header located at the top of t...
      • EXAMPLE:
      • MeterWare Issues
        • 1. Launch the MeterWare program.
        • 2. Click on the menu bar labelled “Tools”, then cl...
          • Figure61. MIB Compiler
        • 3. Click on “Invoke MIB Compiler”, select the priv...
        • 4. From the “Compiled MB Files”list, select the MI...
        • 5. After all MIBs have been added, click on “Reloa...
        • 6. Click on the menu bar labelled “Tools”and click...
          • Figure62. Fig2. MIB Browser
      • SNMPTalk Issues
• Chapter7 Bridging Concepts
  • Basic Bridging Concepts
  • How Spanning Tree Works
    • Figure71. Using Spanning Tree
  • Troubleshooting Bridging Issues
    • Problem: PC is moved to a different port on the sw...
    • Solution: Wait for Spanning Tree to stabilize comp...
    • Problem: After rebooting my PC, I cannot log onto ...
    • Solution: PCs equipped with faster processors will...
    • Problem: The switch is constantly flooding the net...
    • Solution: By design, a bridge will forward all bro...
  • CLI Commands
• Chapter8 VLAN Concepts
  • Figure81. VLANs
  • Troubleshooting VLANs
    • Problem: Cannot ping a user(s) on a different VLAN...
    • VLAN Tips
      • Table81. VLAN Entries
      • Table82. Useful CLI Commands
• Chapter9 Troubleshooting at the MAC Layer
  • Ethernet
    • Physical Media Specifications
    • Common Ethernet Errors
    • Ethernet Tips
  • Troubleshooting Ethernet
    • Problem: Switch is not reporting any port statisti...
    • Problem: Network is experiencing a large number of...
  • CLI Commands
• Chapter10 Troubleshooting at the Network Layer
  • IP (Internet Protocol)
    • Table101. IP address classes
    • Other IP-related Services
    • RIP (Routing Information Protocol)
    • Route Cache Forwarding vs. IP Forwarding
    • Static Routes vs. Dynamic Routes
    • Default Route
    • Common ICMP Destination Unreachable Messages
      • Network Unreachable
        • 1. Is the specified destination address a valid ne...
        • 2. Is the link up from the router sending the Netw...
        • 3. Is the port in the router configured with the c...
        • 4. Does the route exist in the routing table?
      • Host Unreachable
        • 1. Is the destination IP address correct?
        • 2. Is the destination host available?
        • 3. Are there any physical layer problems on the de...
        • 4. Is the default gateway correctly defined on the...
        • 5. Verify that the destination device can ping its...
      • Port Unreachable
        • 1. Is the port process enabled or running?
        • 2. Find out what the port is used for and why isn’...
  • Troubleshooting IP
    • Problem: An external router is connected to my swi...
    • Problem: Performance is slow when routing across d...
    • Problem: Cannot establish a telnet session to the ...
    • CLI Commands
• Chapter11 Basic ATM Concepts
  • Figure111. VPI/VCI
  • Permanent Virtual Circuits vs. Switched Virtual Ci...
    • LAN Emulation (LANE)
      • Figure112. ATM LANE
      • LAN Emulation Client (LEC)
      • LAN Emulation Configuration Server
      • LAN Emulation Server (LES)
      • Broadcast and Unknown Server (BUS)
    • Classical IP over ATM (CIP)
      • Figure113. ATM CIP
    • Point-to-Point Bridging (PTOP)
      • Figure114. ATM PTOP
    • Trunking
      • Figure115. ATM Trunk
  • Hitachi HiSpeed ATM Specifications
  • ATM Troubleshooting Tips
    • Troubleshooting LANE
      • Problem: I’ve created a LEC service but still cann...
      • Problem: The LEC connection is up and active but I...
    • Troubleshooting CIP
      • Problem: I’ve created a CIP service but still cann...
      • Problem: The CIP connection is up and active but I...
    • Troubleshooting PTOP
      • Problem: I’ve created a PTOP service but cannot co...
      • xxx’ denotes the ATM address defined on the switc...
      • 5’ is a reserved identifier for PTOP.
      • 2’ identifies the PTOP index configured on the de...
      • Problem: The PTOP connection is up and active but ...
    • Troubleshooting Trunking
      • Problem: I’ve created a Trunking service but canno...
      • Problem: The Trunk connection is up and active but...
  • CLI Commands
• Chapter12 FDDI Concepts
  • Figure121. HS150 on an FDDI network
  • HiSpeed FDDI Uplink
    • Figure122. FDDI Uplink Module installed in an HS...
    • Cable Connections
      • Figure123. SAS cable connections
      • Figure124. DAS cable connections
  • Observing LEDs
    • Table121. LED States
  • FDDI Bridge Modes
    • Filtering Mode
    • Forwarding Mode
    • Promiscuous Mode
  • FDDI Troubleshooting Tips
    • Troubleshooting FDDI:
      • Problem: The HiSpeed switch is only forwarding bro...
      • Problem: I’m having a communication problem with P...
      • Problem: Cannot ping another VLAN over FDDI.
      • Problem: The FDDI port does not wrap or unwrap (go...
      • Problem: FDDI performance is slower from FDDI thro...
      • Problem: I cannot ping to some stations via FDDI.
      • Problem: Traffic through the FDDI port seems to sl...
      • Problem: The switch appears to hang during the boo...
  • CLI Commands
    • Symbols
    • Numbers
    • A
    • B
    • C
    • D
    • E
    • F
    • G
    • H
    • I
    • L
    • M
    • N
    • O
    • P
    • R
    • S
    • T
    • U
    • V
• Index