FMI VSGF36NRC - Manual (Page 26)

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TROUBLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a
qualified service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM POSSIBLE CAUSE REMEDY
When ignitor button is pressed,
there is no spark at ODS/
pilot.
1. Ignitor electrode not con-
nected to ignitor cable.
2. Ignitor cable pinched or
wet.
3. Broken ignitor cable.
4. Bad ignitor.
5. Ignitor electrode positioned
wrong.
6. Ignitor electrode broken.
7. Battery not installed, battery
power low or battery not
installed correctly.
1. Reconnect ignitor cable.
2. Free ignitor cable if pinched
by any metal or tubing. Keep
ignitor cable dry.
3. Replace ignitor cable.
4. Replace ignitor.
5. Replace pilot assembly.
6. Replace pilot assembly.
7. Install new alkaline battery in
electronic ignitor. Verify bat-
tery is installed correctly.
When ignitor button is pressed,
there is spark at ODS/pilot but
no ignition.
1. Gas supply turned off or
equipment shutoff valve
closed.
2. Control knob not in PILOT
position.
3. Control knob not pressed in
while in PILOT position.
4. Air in gas lines when
installed.
5. Depleted gas supply (pro-
pane/LP only).
6. ODS/pilot is clogged.
7. Gas regulator setting is not
correct.
1. Turn on gas supply or open
equipment shutoff valve.
2. Turn control knob to PILOT
position.
3. Press in control knob while
in PILOT position.
4. Continue holding down
control knob. Repeat ignit-
ing operation until air is
removed.
5. Contact local propane/LP
gas company.
6. Clean ODS/pilot (see Clean-
ing and Maintenance, page
25) or replace ODS/pilot
assembly.
7. Replace gas regulator.