FARGO electronic HDP5000 User Manual

Page 110

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RESTRICTED USE ONLY

Fargo Electronics, Inc.

HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4)

5-26

Troubleshooting with the Printer Error Message Table (continued)

Printer Error
Message

Cause Solution

No Flipper

The Printer does not have
flipping capabilities.

a. Verify the Printer has flipper

capabilities via the LCD Menu.

b. If Flipper capabilities are

present, ensure that the Print
Both Sides
option in the driver
is set correctly.

c. Press

the

Resume button on the

Printer’s Front Cover to continue
printing.

d. To cancel the print, press the

Cancel Print button from the
Driver’s display dialog or press
the Cancel button located on
the Printer's LCD display.

Ribbon RFID Error

The ribbon tag information
is corrupted or incorrect.

Check that the Ribbon is installed
properly. Cancel is the only option.

Press the Cancel Print button from
the Driver’s display dialog, or the
Cancel button located on the
Printer's LCD display.

Wrong Ribbon
Installed

An incorrect ribbon has
been installed, or a driver
setting is incorrect.

Check that the ribbon is correct for
the printer and job. Press the
Resume button located on the
Printer's LCD display to continue
printing.

To cancel the print, press the
Cancel Print button from the
Driver’s display dialog, or the
Cancel button located on the
Printer's LCD display.

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