GoVideo DV1030 - Manual (Page 27)

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HELP
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Troubleshooting (VCR)
• “Power On” does not work.
• Unit does not work even in “Power
On”.
• A videotape will not insert.
• On inserting a videotape, the tape is
re-ejected.
• A videotape is not ejected.
• A channel on video and a play screen
does not appear.
• Noise (screen noise) appears on
screen.
• Noise appears on screen after
recording.
• While in Play mode noise appears.
• Sound and picture are irregular.
• Sound comes on but picture does not
appear.
• Screen is irregular and stripes appear.
• "Screen Error" message is displayed on
screen.
• While recording and playing, the top
of screen waves.
• A screen is not clear.
• A screen in Pause mode is shaking or
slow playback is not clear.
Checks Symptom
➤ Make sure the power plug is inserted in an electric outlet.
➤ Make sure a videotape is inserted.
➤ Try to insert a plug again.
➤ Make surea power plug is inserted in an electric outlet.
➤ Make sure a videotape is inserted.
➤ Make sure a videotape is inserted in the right direction (a side of
transparent window should be on the top)
➤ Have you inserted the videotape again just after the tape was
ejected? Try it again after fully ejecting it.
➤ When a videotape jams on insertion the tape may not be inserted
correctly. Remove the tape and then reinsert it gently.
➤ This is a safety feature to protect your videotape. Please pull out the
tape and insert it again.
➤ If the product is not used for a long time, a videotape may not be ejected
because the tape inside may be stretched. In this case, unplug the unit for
about 10mins and then press [EJECT].
➤ Check your antenna’s connection.
➤ TV channel should be set to video channel (3 or 4).
➤ Check if your antenna’s signal is weak. If so, connect a frequency
amplifier to the device.
➤ Press [TV/VCR] until “VCR” is displayed on the display panel.
➤ VCR is not playing and is tuned to a weak TV channel.
➤ Select TV by pressing [TV/VCR] on remote control.
➤ While playing a videotape, there may be some noise at the beginning
of the tape or when resuming “PAUSE”, which is normal.
➤ Press [TRACKING] for better picture quality. Videotape may be poor.
Try substituting another one.
➤ Use a head-cleaner to clean the VCR heads. VCR heads may be
contaminated.
➤ Since VCR Play signals are not stable like a TV signals, screen may be
unstable or curved while playing. To fix the problem, check horizontal
adjustment.
➤ If the videotape is old or was recorded on another model bands may
appear on the screen.
➤ Try using the [TRACKING+/–] buttons.
➤ Try using a head-cleaner.
➤ Try using a head-cleaner.
➤ Try using the [TRACKING+/–] buttons.
Troubleshooting (DVD)
• The player does not play.
• No sound.
• A disc is playing but screen does not
appear or poor screen appears.
• Sound is irregular.
• Remote control does not work.
• Dolby Digital sound does not work
• [AUDIO] or [SUBTITLE] button does
not work.
• [ANGLE] button does not work while a
DVD is playing.
• “MENU” does not appear while a DVD
is playing.
• Screen shakes or appears only in black
and white. (or Subtitles shake)
• The file name of MP3 (CD-R) appears
with strange letters.
• Any MP3 (CD-R) file isn’t displayed.
Checks Symptom
➤ If a DVD is from overseas, it may not play. Make sure the DVD’s region code is
1 or All.
➤ Make sure the DVD is inserted in the right direction.
➤ If it is a CD-ROM for PC or DVD-ROM, it will not work.
➤ Play mode may be “SLOW” or “PAUSE”(In variable speed play, no
sound comes through)
➤ Check audio connections.
➤ Make sure TV and amplifier are working correctly.
➤ Check "AUDIO" items in the SETUP menu.
➤ Did you turn on your TV?
➤ Check video connections.
➤ The player may be in “PAUSE”.
➤ The disc may have some contaminants or be damaged.
➤ The disc may be defective.
➤ Check the connection with Dolby Digital amplifier.
➤ Make sure plugs are securely connected.
➤ Some contaminants may be present in connection terminal.
➤ Check the angle and distance of the remote control, and remove any
obstacles.
➤ Battery may be weak or exhausted.
➤ When you operate DVD, first press the [DVD] button.
➤ Unplug the power plug and plug it again.
➤ Dolby Digital sound works only with a Dolby Digital amplifier.
➤ Confirm "Dolby Digital" mark on your DVD.
➤ If using the digital output, press [STOP], then press [SETUP] and make
sure "DIGITAL OUTPUT" is set to "BITSTREAM".
➤ Make sure all components are connected correctly.
➤ If a DVD does not include language information, these functions are
not supported.
➤ “ANGLE” is supported only if a DVD contains multi angle scenes. Also a
user can confirm the support with the “ANGLE” mark on screen.
➤ Check the angle and distance of the remote control, and remove any
obstacles.
➤ Battery may be weak of exhausted.
➤ A DVD may not contain menu information.
➤ A disc may have some contaminants or be damaged.
➤ If you playback a PAL DVD disc with region code "ALL", the playback
screen may shake.
➤ The unit only recognizes MP3 file names with letters, numbers and
special symbols. The maximum length is 10 characters.
➤ Unrecognized characters will be displayed as “----”.
➤ If the surface of disk is damaged, file display and playback is not
possible.