Before you call for service – GE JCB968 User Manual

Page 44

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Problem

Possible Causes

What To Do

Control signals after

You forgot to enter a

• Touch the BAKE pad and desired temperature or

entering cooking time

bake temperature or

the SELF CLEAN STD/LO pad and desired clean time.

or start time

cleaning time.

Display goes blank

A fuse in your home may be

• Replace the fuse or reset the circuit breaker.

blown or the circuit
breaker tripped.

The clock is in the

• See the Special features of your oven control section.

black-out mode.

Display flashes

Power failure.

• Reset the clock.

Unable to get the

Oven control pads were

• The BROIL HI/LO and BAKE pads must be touched at

display to show “SF”

not touched properly.

the same time and held for 3 seconds.

“Probe” appears in

This is reminding you to

• Enter a probe temperature.

the display

enter a probe temperature

(on some models)

after plugging in the probe.

Power outage,

Power outage or surge.

• Reset the clock. If the oven was in use, you must reset

clock flashes

it by touching the CLEAR/OFF pad, setting the clock
and resetting any cooking function.

Steam from the vent

When using the convection

• This is normal.

feature, it is normal to see
steam coming out of the oven
vent. As the number of racks
or amount of food being
cooked increases, the amount
of visible steam will increase.

“Burning” or “oily”

This is normal in a new oven

To speed the process, set a self-clean cycle for a

odor emitting from

and will disappear in time.

minimum of 3 hours. See the Using the self-cleaning

the vent

oven section.

Strong odor

An odor from the insulation

• This is temporary.

around the inside of the oven
is normal for the first few times
the oven is used.

Fan noise

A convection fan may

• This is normal. To maximize cooking evenness,

automatically turn on

the fan is designed to operate in both directions,

and off.

with a pause in between.

Oven racks are

The shiny, silver-colored

• Apply a small amount of vegetable oil to a paper

difficult to slide

racks were cleaned in a

towel and wipe the edges of the oven racks with

self-clean cycle.

the paper towel. Do not spray with Pam

®

or other

lubricant sprays.

No power supply from

Small appliance plug is not

• Make sure the small appliance plug is properly

convenience outlet

completely inserted in the

inserted.

on top of backguard

convenience outlet.

(on some models)

The backguard is too hot

• Allow the range to cool, then reset the circuit

and the convenience outlet

breaker by pressing the switch located near the

breaker has tripped.

convenience outlet.

44

Consumer Support

Tr

oubleshooting T

ips

Care and Cleaning

Operating Instructions

Safety Instructions

Troubleshooting Tips

Before you call for service…

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