Problem report form, Smartio c168h/pci – Moxa Technologies Moxa Smartio C168H User Manual

Page 73

Advertising
background image

Problem Report Form

Smartio C168H/PCI

Customer name:
Company:
Tel:

Fax:

Email:

Date:

1. Moxa Product: o C168H/PCI Serial Number:___________
2. Moxa Driver version: ________________
3. Moxa hardware settings: PCI Slot number ________________________
4. Operating System: o DOS

o Windows 95/98

o Windows NT 3.51 o Windows NT 4.0

o Others

5. PC Host:

Make _________ Model _________

6. CPU:

Speed _____MHz Make ______ Model ______

7. BIOS: Make __________________ Version _______
8. PCI IRQ Configuration in BIOS:

Slot no.

1

2

3

4

IRQ no

9. Problem Description: Please describe the symptom as clear as possible
including the error message you see. We may have to follow your description
to reproduce the symptom.

o Board not found.

o Board found, but can't transfer data.

o Can transfer data, but lose data o Can transfer data but with garbled data.

o Others. Detailed error message description is recommended:

Advertising