Magellan 330 Series - Manual (Page 81)

Magellan MAP 330 GPS Receiver 69
Appendix Appendix
If after using the troubleshooting section, you are still unable to solve your
operation problems, please call Magellan’s Technical Service at (866) 737-8604.
Representatives are available Monday through Friday from 7 AM to
5 PM, PST. Faxes can be sent to Customer Service at (909) 394-7070.
If necessary, you can also return your receiver to Magellan for repair. Before
returning the receiver you must get a Return Materials Authorization (RMA)
from Magellan Corporation. To get an RMA, contact a Magellan Technical
Service Representative at (800) 707-7845 or you can send an email explaining
your reasons to [email protected]. After receiving the RMA number, ship
the receiver by Parcel Post or UPS. Include a description of the problem, your
name, address, a copy of your sales receipt and print clearly on the outside of the
package the RMA number assigned. If your return ship address is different,
please indicate.
With all correspondence, please state the model of your receiver and if calling,
please have your receiver with you.
Packages should be sent to:
Magellan Corporation
960 Overland Court
San Dimas, CA 91773
ATTN: Warranty/Repair
Additional information regarding software updates to your MAP 330 can be
found in the Product Support section of the Magellan web site
(www.magellangps.com).
When calling in for technical support, you may be asked for the
version of software and configuration of your MAP 330. To easily
find out this information, press MENU from any of the NAV
screens, scroll down the menu items until you come to “About...”
and press ENTER.