IBM 2274 - Manual (Page 69)

Check Procedures 35
including speakers and microphone from the
system unit, except for the keyboard, mouse, and
monitor.
• Power off the system unit (unplug the power cord)
before moving it or when replacing FRUs.
• Remove all adapter cards, except for the factory-
installed modem adapter card and any other IB
Personal Computer factory-installed adapter
cards.
• Disconnect all drives except:
- 3.5-in. diskette drive
- Hard disk drive
- IBM Personal Computer factory-installed devices
(such as a CD-ROM drive)
• Ensure that all power cords and cables are
connected properly.
• Ensure that the monitor brightness and contrast
controls are not turned down.
• Power on the system unit.
NOTE: Some monitors have a detachable system I/O
signal cable between the monitor and the
system unit. In this case, check this signal
cable before replacing the unit. See “Monitor
Port Signals” on page 127 for pin identification.
• Ensure correct monitor refresh rate.
• Note any symptoms, messages, error codes, or
beeps.
• Make sure that there are no diskette or CD in the
drives.
002 - DOES AN IBM LOGO SCREEN APPEAR?
(YES, READ AHEAD. NO, GO TO STEP 004.)
• Insert diagnostics diskette in the diskette drive.
003 - DOES SYSTEM LOAD THE DIAGNOSTICS
PROGRAM FROM THE DISKETTE DRIVE? (YES,
READ AHEAD. NO, GO TO STEP 004.)
• Follow the instructions on the screen and select
Utility from the diagnostics program menu.
• Select Tech Support Form from the menu, press
F5 to execute, then generate a system
configuration report.