InSciTek Microsystems Allworx Phone - Manual (Page 11)

Phone Guide
300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
© 2007 InSciTek Microsystems, Inc. All rights reserved. Allworx is a registered trademark of InSciTek Microsystems. All other names may be
trademarks or registered trademarks of their respective owners.
Revised: March 28, 2007
Page 7
4.1 Messages
If the Messages button is red, you have a new message in your voicemail box. The number of new messages
appears on the screen. To listen to your voice mail, press the Messages button. You’ll need to enter your
password to access your messages.
Note: The Allworx Message Center can also be reached by dialing 6 then the primary extension (61##) from
any handset or from the Auto Attendant.
4.2 Transfer
Blind Transfer
1. Press the Transfer button. The current call is placed on hold.
2. At the dial tone, dial the extension to where you want to transfer the call.
3. The call will automatically be transferred. If the recipient does not answer, the call will follow the
recipient’s call route.
Attended Transfer
To talk to the person to whom you are transferring the call to before the transfer goes through.
1. Press the Transfer button.
2. Select a second Call Appearance PFK.
3. Dial the extension to where you want to transfer the call.
4. Talk to the new recipient.
5. Press the Transfer button again. The two parties will now be connected.
6. If you want to cancel the transfer, press the Release button. To return to the original caller, press the
Call Appearance PFK where the call is currently being held.
4.3 Conference
After connecting to the first person you want on the conference call, follow these steps:
1. Press the Hold button.
2. Select another Call Appearance PFK and call the second person you want on the conference call.
3. Press the Conference button.
4. Press the Call Appearance PFK where the first person is on hold.
5. All three callers are now able to conference. The Conference button will be illuminated solid red.
6. One party may exit the conference by hanging up; the remaining two parties will continue to be
connected.