17 call monitors, 18 busy lamp function (blf), 17 c – InSciTek Microsystems Allworx Phone User Manual

Page 23: Onitors, 18 b, Unction, Blf), Phone guide

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Phone Guide

300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com

© 2007 InSciTek Microsystems, Inc. All rights reserved. Allworx is a registered trademark of InSciTek Microsystems. All other names may be

trademarks or registered trademarks of their respective owners.

Revised: March 28, 2007

Page 19

Calls can be parked from the Hold Screen using an Attended Park, Blink Park, and Park PFK. The call does
not need to be retrieved once placed on Hold before Parking.

Note: A call cannot be Parked by holding down the Hold button while the call is currently on Hold.

Retrieving A Parked Call

Your System Administrator can define one of the PFKs on your Allworx phone as a Parking Orbit PFK for
one or more of the parking extensions. Your System Administrator can also set a reminder to ring the
handset when the call has been parked for a specified elapse of time.

The Parking Orbit PFK may be in one of several states:

• Off (not lit) means the Parking Orbit is idle, no incoming call.
• Amber PFK means a call has been parked by that particular handset within the last five seconds. After

five seconds, the button will turn to slow flashing green.

• Slow flashing green means a call has been parked using this handset for more that five seconds.
• Slow flashing red means a call has been parked on this Parking Orbit, but not by that handset.

When the Parking Orbit PFK light is flashing, you will be able to pick up a call in the Parking Orbit. You will
be able to pick up the call by pressing the PFK or Speakerphone button for hands-free mode, or by using
your handset or headset and pressing the PFK.

Note: Parked calls can be answered without a designated Parking Orbit PFK by dialing 701 – 709 from

any handset.

6.17 Call Monitors

Call Monitors are created and programmed by your System Administrator. The System Administrator can
define the PFKs on your Allworx phone for one or more Call Monitors.

The Call Monitor PFK may be in one of several states:

• Off (not lit) means the Call Monitor is idle, no incoming call.
• Fast flashing green means there is an incoming call (with the handset is set to ring).
• Green means there is an active call on this handset.
• Fast flashing red means there is an incoming call (with the handset is set not to ring).
• Slow flashing green means an active call is on hold by this handset.

When the Monitor PFK light is flashing, you will be able to pick up the call by pressing the PFK or
Speakerphone button for hands-free mode, or by using your handset or headset and pressing the PFK.

6.18 Busy Lamp Function (BLF)

Another user’s phone can be linked to a PFK on your phone. The PFK will automatically dial the user’s
extension when pressed. The BLF PFK will flash red when the user has an incoming call coming and it will
become solid red when the user is on the phone.

Note: This requires the phone to be programmed in PBX Behavior by your System Administrator.

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