Chapter 6: general information, Technical support, Warranty – IMC Networks FiberLinX User Manual

Page 23

Advertising
background image

Chapter 6:

General Information

Technical Support

IMC Networks technical support is available at:

Phone:

(949) 465-3000 or (800) 624-1070 (U.S.);

+32-16-550880 (Europe)

FAX:

(949) 465-3020

E-Mail:

[email protected]

Web:

www.imcnetworks.com

Warranty

IMC Networks warrants to the original end-user purchaser that this

product, EXCLUSIVE OF SOFTWARE, shall be free from defects in materials

and workmanship under normal and proper use in accordance with IMC

Networks' instructions and directions for a period of six (6) years after the

original date of purchase. This warranty is subject to the limitations set forth

below.

At its option, IMC Networks will repair or replace at no charge the

product which proves to be defective within such warranty period. This

limited warranty shall not apply if the IMC Networks product has been

damaged by unreasonable use, accident, negligence, service or modification

by anyone other than an authorized IMC Networks Service Technician or by

any other causes unrelated to defective materials or workmanship. Any

replaced or repaired products or parts carry a ninety (90) day warranty or

the remainder of the initial warranty period, whichever is longer.

To receive in-warranty service, the defective product must be received at

IMC Networks no later than the end of the warranty period. The product

must be accompanied by proof of purchase, satisfactory to IMC Networks,

denoting product serial number and purchase date, a written description of

the defect and a Return Merchandise Authorization (RMA) number issued

by IMC Networks. No products will be accepted by IMC Networks which

do not have an RMA number. For an RMA number, contact IMC Networks

at PHONE: (800) 624-1070 (in the U.S.) or (949) 465-3000, or FAX: (949)

465-3020. The end-user shall return the defective product to IMC

6.1

Advertising