Intellinet Network Solutions 523967 User Manual

Page 122

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WAN connection settings of the router to
make sure they are set up correctly.

d. Check the PPPoE / L2TP / PPTP user ID

and password again.

e. Call your Internet service provider and

check if there's something wrong with their
service.

f. If you just can't connect to one or more Web

sites, but you can still use other internet
services, check URL/Keyword filter to
make sure that you are not trying to access a
blocked Web site.

g. Restart your modem and the router.
h. Reset the device provided by your Internet

service provider, too.

i. Try to use an IP address instead of a

hostname. If you can use an IP address to
communicate with a remote server, but can't
use a hostname, check the DNS settings.

My wireless notebook
cannot see or connect
to the wireless
network.

a. Check if 'Broadcast ESSID' is set to off?

Remember that you have to input the ESSID
on your wireless client manually, if the
ESSID broadcast is disabled.

b. Are all three antennas properly secured?
c. Are you too far from your router? Try to get
closer.

I can't log onto Web
management interface:
password is wrong

a. Make sure you're connecting to the correct

IP address of the router!

b. The Password is case-sensitive. Make sure

the 'Caps Lock' light is not illuminated.

c. If you really forget the password, do a

hardware reset using the reset button on the
backside of the router.

Router become hot

a. It is normal for the router to heat up during

operation, but this is nothing to worry
about. If the router gets too hot to touch, or
if you smell something burning or see the
smoke coming from the router or A/C

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