About the telephone system, About the telephone system about voice mail – Inter-Tel INT4000 User Manual
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INT4000 Cordless Telephone User Guide
A
BOUT
THE
T
ELEPHONE
S
YSTEM
As you can see, your INT4000 and Inter-Tel telephone system come equipped with a
lot of “bells and whistles.” To help you understand what everything means, it is rec-
ommended that you read the following information before you use your phone:
• Your telephone system may be programmed for one or two dial tones. Systems
with two dial tones have one for intercom calls and one for outside calls.
• Many features “time out” if you wait too long before performing the next step. If
this happens, you must hang up and start again.
• If you hear four fast tones or repeating fast tones, you have pressed an invalid key
combination, tried to select a restricted line, dialed a restricted or invalid number,
dialed too slowly between digits, or waited too long before performing the next
step. Hang up and try again.
A
BOUT
V
OICE
M
AIL
Voice mail is an application that is part of the Inter-Tel Voice Processor. With the
voice mail application, you and other callers can send and receive recorded messages
from any station or touchtone telephone. To use this and other features, each user (you
included) is assigned a “voice mailbox,” which usually corresponds to a valid exten-
sion number. You can, however, have an “unassociated” mailbox that does not corre-
spond to an extension. Unassociated mailboxes are typically used for agents or other
personnel who don’t have a permanent office.
With your voice mailbox, you can use personal or system greetings to let callers know
if you are out of town, on a call, etc. (see
). If a caller reaches your voice mail-
box, they can leave a message, hang up, or access an attendant.
In addition, the Voice Mail Administrator can program the name for “group lists” of
mailboxes. With these lists, you can send a message to a group of people by entering
one number instead of everyone’s individual mailbox number.
NOTE:
You cannot cancel unheard (unretrieved) messages that are sent using group