Sierra FLAT-TRAKTM 780S - Manual (Page 8)

Chapter 1 Introduction Series 780S Instruction Manual
1-2 IM-78S-B
Note and Safety Information
We use note, caution and warning statements throughout this book
to draw your attention to important information.
Warning! Caution! Note
This statement appears with
information that is important to
protect people and equipment
from damage. Pay very close
attention to all warnings that
apply to your application. This statement appears with
information that is important
for protecting your equipment
and performance. Read and
follow all cautions that apply
to your application. This statement appears with
a short message to alert you
to an important detail.
Receipt of System Components
When receiving a Sierra mass flow meter, carefully check the outside
packing carton for damage incurred in shipment. If the carton is dam-
aged, notify the local carrier and submit a report to the factory. Re-
move the packing slip and check that all ordered components are pre-
sent. Make sure any spare parts or accessories are not discarded with
the packing material. Do not return any equipment to the factory
without first contacting Sierra Customer Service.
Technical Assistance
If you encounter a problem with your flow meter, review the con-
figuration information for each step of the installation, operation and
setup procedures. Verify that your settings and adjustments are con-
sistent with factory recommendations. Refer to Chapter 4, Trouble-
shooting, for specific information and recommendations.
If the problem persists after following the troubleshooting procedures
outlined in Chapter 4, contact Sierra Instruments by fax or by E-mail
(see inside front cover). For urgent phone support you may call (800)
866-0200 or (831) 373-0200 between 8:00 a.m. and 5:00 p.m. PST.
In Europe contact Sierra Instruments bv at +31 20 6145810. When
contacting Technical Support, make sure to include this information:
•
the flow range, serial number and Sierra order
number (all marked on the meter nameplate)
•
the software version (visible at start up)
•
the problem you are encountering and any corrective
action taken
•
application information (gas, pressure, temperature
and piping configuration)