Sony GDM-90W01T User Manual

Page 19

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19

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• If the problem persists, call your service representative from a location near your monitor.
• Note the model name and the serial number of your monitor. Also note the make and name of your computer and video

board.

Symptom

Check these items

White lines show red or
blue shades at edges

Picture is fuzzy

Picture bounces or has
wavy oscillations

Picture is not stable

Picture appears to be
ghosting

Two fine horizontal lines
(wires) are visible

Wavy or elliptical (moire)
pattern is visible

Hum is heard right after
the power is turned on

• Adjust the convergence (pages 10, 13).

• Adjust the contrast and brightness (pages 8, 12).
• Degauss the monitor (page 15).

If you place equipment which generates a magnetic field such as a loudspeaker, or you
change the direction of the monitor, color may lose uniformity.
This function is to demagnetize the metal frame of the CRT to obtain a neutral field for
uniform color reproduction. If a second degauss cycle is needed, allow a minimum
interval of 20 minutes for the best result.

• If red or blue shades are found at the edge of images, adjust the convergence (pages 10,

13).

• If the moire is cancelled, the picture may become fuzzy. Adjust so that the picture is as

clear as possible (pages 10, 14).

• Isolate and eliminate any potential sources of electric or magnetic fields. Common

causes for this symptom are electric fans, fluorescent lighting, laser printers, and so on.

• If you have another monitor close to this monitor, increase the distance between them

to reduce the interference.

• Try plugging the monitor into a different AC outlet, preferably on a different circuit.
• Try the monitor on a completely different computer in a different room.

• Set the refresh rate to non-interlace of 75 Hz or more on the computer referring to the

computer’s manual.

• Eliminate the use of video cable extension cable and/or video switch boxes if this

symptom occurs. Excessive cable length or weak connection can produce this symptom.

• These wires stabilize the vertically striped Aperture Grille (page 16). This Aperture

Grille allows more light to pass through to the screen giving the Trinitron CRT more
color and brightness.

• Cancel the moire (pages 10, 14).

The moire may be modified depending on the connected computer.

• Due to the relationship between resolution, monitor dot pitch and the pitch of some

image patterns, certain screen backgrounds, especially gray, sometimes show moire.
Change your desktop pattern.

• When the power is turned on, the auto-degauss cycle is activated. While the Auto-

degauss cycle is activated, a hum may be heard. This is not a malfunction.

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