Sony 970C Series - Manual (Page 51)

44
Getting Help When Things Go Wrong 3
Japan, Tokyo 81 3 3335-8333
Japan, Osaka 81 6 6838 1155
Korea 02 3270 0700
Malaysia 03 2952566
Mexico D.F. 258 9922
Mexico, Guadalajara 01 800 472 6684
Middle East/Africa 41 22/780 41 11
Netherlands 31 (0) 20 606 8751
New Zealand (09) 356-6640
Norway 47 (0) 22 116299
Philippines 65 272 5300
Poland (+48) 22 519 06 00
Portugal 351 (0) 1 318 00 65
Russia 7095 923 50 01
Singapore 65 272 5300
Spain 34 (9) 02321 123
Sweden 46 (0) 8 6192170
Switzerland 41 (0) 84 8801111
Taiwan 886 2-2717-0055
Thailand (66-2) 661 4011
Turkey 90 1 224 59 25
United Kingdom 44 (0) 171 512 5202
U.S. (208) 344-4131
Venezuela 800 47 888
Venezuela, Caracas 207 8488
After the Free Phone Support Period
You can still get help from HP for a fee. Prices are subject
to change without notice.
HP Customer Care Online
help (see page 42) on the internet is still available for
free!
•
For quick questions in the United States only, call
(900) 555-1500. The charges are $2.50 per minute
and begin when you connect with a service
technician.
• For calls from Canada, or for calls in the U.S. that you
anticipate might be longer than ten minutes in length,
call (800) 999-1148. The fee is US $25 per call,
charged to your Visa or MasterCard.
• If, during your phone call, it is determined that your
printer requires repair and you are within your
printer’s Limited Warranty period (see page 70,
Printer), you will not be charged for the phone
support service. However, for countries where the
above toll-free phone numbers are not available, the
regular long-distance charges may apply.
Extended Warranty Options
If you would like to extend your printer coverage beyond
the one year factory warranty, you have the following
options:
•
Consult your reseller to get extended coverage.
• If your reseller does not offer service contracts,
please call HP directly and ask about our HP Service
Agreements. In the U.S., call (800) 446-0522; in
Canada, call (800) 268-1221. For HP Service
Agreements outside the U.S. and Canada, contact
your local HP Sales Office.
970C.book Page 44 Tuesday, February 1, 2000 11:31 PM