SMC Networks SMC9432BTX - Manual (Page 52)

A-4
T
ROUBLESHOOTING
EZStart
If you try to load a driver and DOS presents an error, the
destination files may have a size of 0 bytes. Increase the value of
the “FILES=” statement in your CONFIG.SYS file to at least 20.
Then use EZStart to copy the driver files to your computer's hard
disk again.
Data Rate
We strongly recommend using the AUTONEGOTIATE keyword
(the network card line speed default) when installing the driver. If
you must specify the network card line speed, then make sure the
speed you specify matches the speed of the attached hub.
Full-Duplex Operation
For your network card to auto-negotiate to full-duplex operation,
the network switch with which it communicates must comply with
the ANSI/IEEE 802.3u Fast Ethernet standard for Auto-Negotiation
(Clause 28). Otherwise, full-duplex operation must be forced at
the switch and EtherPower II 10/100 network card. Consult your
switch manual for directions about how to configure the switch to
operate in full-duplex mode. Refer to the driver installation
document for your particular environment on the SMC SuperDisk
to determine the appropriate method to force full-duplex
operation at the card.
Cannot Connect to a File Server
Verify that the network card is properly installed and that the
server is up and connected to the network. Then verify that the
frame type the driver is using (e.g., as specified in NET.CFG for
Novell environments) is the same as that used by the server. If
using multiple frame types, make sure the first one specified is the
same as that used by the server.