Troubleshooting, Symptom possible reason course of action, Stationary in-motion off-air antenna – King Controls KD-2200 User Manual

Page 41

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Page 39

Off-air antenna is not turned on

Line of sight obstruction

Review procedure on pages 36-38.

Move vehicle to have clear view of
transmission towers.

SECTION 7

TROUBLESHOOTING

Unit does not find satellite.
(STATUS light flashes red or green.)

STATUS light flashes orange.

Before search: bad coax connection.

After unsuccessful search
(approximately 25 minutes):
obstruction in line of sight
between dome and satellite.

Call King Controls.

Move vehicle to have unobstructed
view of southern sky.

Did not hold ON/SEARCH button for
3 FULL SECONDS.

Hold ON/SEARCH button for
3 FULL SECONDS.

SYMPTOM

POSSIBLE REASON

COURSE OF ACTION

STATUS light does not stop rapidly
flashing red and green.

STATUS light does not turn on or is
dim.

Bad power source (low voltage).

Bad power or controller cable
connection at dome.

Bad controller cable connection at
controller.

Call King Controls.

STATUS light is steady green but no
picture.

STATUS light is steady green but no
picture.

Satellite receiver is off or requires reset.

King-Dome

AIR

is factory set for DIRECTV

Single Satellite 101 and you have a
different service.

Satellite receiver is off or requires reset.

King-Dome

AIR

is factory set for DIRECTV

Single Satellite 101 and you have a
different service.

Turn receiver on or reset.

Configure the King-Dome

AIR

for your

service (page 15).

Turn receiver on or reset.

Configure the King-Dome

AIR

for your

service (page 15).

Picture freezes, pixelates, or is
temporarily lost.

Objects such as bridges, buildings, and
trees may temporarily block signal from
reaching the antenna.

Problem will stop when objects no
longer block signal.

Self check failed: potential motor
problem.

Call King Controls.

STATIONARY

IN-MOTION

OFF-AIR ANTENNA

Cannot receive local off-air
programming.

Note: You will not receive off-air channels while in motion.

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