Optional-device problems, Optional-device, Problems – Lenovo RD210 User Manual

Page 169

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Optional-device

problems

v

Follow

the

suggested

actions

in

the

order

in

which

they

are

listed

in

the

Action

column

until

the

problem

is

solved.

v

See

the

Hardware

Maintenance

Manual

to

determine

which

components

are

customer

replaceable

units

(CRU)

and

which

components

are

field

replaceable

units

(FRU).

v

If

an

action

step

is

preceded

by

“(Trained

service

technician

only),”

that

step

must

be

performed

only

by

a

Trained

service

technician.

Symptom

Action

An

optional

device

that

was

just

installed

does

not

work.

1.

Make

sure

that:

v

The

device

is

designed

for

the

server.

v

You

followed

the

installation

instructions

that

came

with

the

device

and

the

device

is

installed

correctly.

v

You

have

not

loosened

any

other

installed

devices

or

cables.

v

You

updated

the

configuration

information

in

the

UEFI

Setup

Utility

program.

Whenever

memory

or

any

other

device

is

changed,

you

must

update

the

configuration.

2.

Reseat

the

device

that

you

just

installed.

3.

Replace

the

device

that

you

just

installed.

An

optional

device

that

worked

previously

does

not

work

now.

1.

Make

sure

that

all

of

the

cable

connections

for

the

device

are

secure.

2.

If

the

device

comes

with

test

instructions,

use

those

instructions

to

test

the

device.

3.

If

the

failing

device

is

a

SCSI

device,

make

sure

that:

v

The

cables

for

all

external

SCSI

devices

are

connected

correctly.

v

The

last

device

in

each

SCSI

chain,

or

the

end

of

the

SCSI

cable,

is

terminated

correctly.

v

Any

external

SCSI

device

is

turned

on.

You

must

turn

on

an

external

SCSI

device

before

you

turn

on

the

server.

4.

Reseat

the

failing

device.

5.

Replace

the

failing

device.

Chapter

7.

Solving

problems

153

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