6 troubleshooting, General – LG BD678N User Manual
Cause & Solution
The Power does not
Plug the power cord into the wall outlet securely.
The unit does not start
Insert a playable disc. (Check the disc type, color system, and
Place the disc with the playback side down.
Place the disc on the disc tray correctly inside the guide.
Clean the disc.
Cancel the Rating function or change the rating level.
The angle cannot be
Multi-angles are not recorded on the BD/DVD Video being
Cannot play movie, music
or photo files.
The files are not recorded in a format that the unit can play.
The unit does not support the codec of the movie file.
The remote control does
not work properly.
The remote control is not pointed at the remote sensor of
The remote control is too far from the unit.
There is an obstacle in the path of the remote control and
The battery in the remote control is exhausted.
The unit is plugged in, but
the power will not turn on
You can reset the unit as follows.
1. Press and hold the
(POWER) button for at least five
seconds. This will force the unit to power of then turn the
unit back on.
2. Unplug the power cord, wait at least five seconds, and then
plug it in again.
The unit is not operating