LSI MegaRAID SCSI 320-2 RAID Controller Series 518 User Manual
Page 124
8-2
Troubleshooting
Copyright © 2002 by LSI Logic Corporation. All rights reserved.
Pressed <Ctrl><M>. Ran
Megaconf.exe and tried to make a new
configuration. The system hangs when
scanning devices.
Check the drives IDs on each channel to make sure each
device has a different ID.
Check the termination. The device at the end of the channel
must be terminated.
Replace the drive cable.
Multiple drives connected to the
MegaRAID SCSI 320-2 use the same
power supply. There is a problem
spinning the drives all at once.
Set the drives to spin on command. This will allow
MegaRAID SCSI 320-2 to spin two devices simultaneously.
Pressing <Ctrl><M> or running
megaconf.exe does not display the
Management Menu.
These utilities require a color monitor.
At system power-up with the
MegaRAID installed, the screen display
is garbled.
At least 32 Mbytes of memory must be installed before
power-up.
Cannot flash or update the EEPROM.
You may need a new EEPROM.
Firmware Initializing...
appears and remains on the screen.
Make sure that TERMPWR is being properly provided to
each peripheral device populated channel.
Make sure that each end of the channel chain is properly
terminated using the recommended terminator type for the
peripheral device. The channel is automatically terminated
at the MegaRAID SCSI 320-2 card if only one cable is
connected to a channel.
Make sure that memory modules are PC100 or faster.
Make sure that the MegaRAID SCSI 320-2 controller is
properly seated in the PCI slot.
What is the maximum number of
MegaRAID adapters per computer?
Currently, all the utilities and drivers support up to 12
MegaRAID adapters per system.
What SCSI IDs can a non-hard disk
device have and what is maximum
number allowed per adapter?
Non-hard disk devices can accommodate only SCSI IDs 1,
2, 3, 4, 5, or 6, regardless of the channel used. A maximum
of six non-hard disk devices are supported per MegaRAID
SCSI 320-2 adapter.
Why does a failed logical array still get
a drive assignment?
To maintain the DOS Path statement integrity.
Table 8.1
General Problems and Suggested Solutions (Cont.)
Problem
Suggested Solution