Centrevu compact call center drop-in solutions, Centrevu compact call center drop-in solutions -25, Centrevu compact call center drop in packages – Lucent Technologies DEFINITY ProLogixTM Solutions 555-235-100 User Manual
Page 119
5
CentreVu Compact Call Center Drop-In Solutions
DEFINITY ProLogix Solutions Release 2 Overview 555-235-100
Issue 2 June 1999 5-25
CentreVu Compact Call Center Drop-In Solutions
The CentreVu Compact Call Center Drop-In Solutions are an easy and cost-effective way for businesses to
implement small call centers. Two packages are available:
•
Basic Package
The Basic Package offers the following features:
~
support for 6, 12, or 25 agents
~
DEFINITY Release 6.3 Deluxe Call Center software RTU license
~
Basic Call Management System RTU license
~
Basic Call Management System Vu Release 2 single-user license
~
8400B+ data module
~
CD-ROM-based ACD/Vectoring training
~
CD-ROM based Basic Call Management System administrative training
•
Deluxe Package
The Deluxe Package offers the following features:
~
support for 6, 12, or 25 agents
~
DEFINITY Release 6.3 Deluxe Call Center software RTU license
~
Basic Call Management System RTU license
~
Basic Call Management System Vu Release 2 single-user license
~
8400B+ data module